If a consumer has a complaint against any trader or credit provider there are a number of different ways in which she or he might pursue that complaint. In considering which alternative to adopt, the consumer should bear in mind the expense, the likely time which would elapse before obtaining a remedy (if any) and the most effective means to achieve the desired result. It is suggested the consumer seek legal advice about the complaint because in most consumer disputes the loss or damage suffered is insufficient to make going to court a meaningful option.
The content of the Law Handbook is made available as a public service for information purposes only and should not be relied upon as a substitute for legal advice. See Disclaimer for details. For free and confidential legal advice in South Australia call 1300 366 424.